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Since more than 35 years, the company is active in multiple sectors through various financing solutions supporting growth & creation
The management expressed the need to sustain the strategic diversification with the launch of a new financial vehicle,
We were assigned to support the the strategy, the framing and the fundraising of a Venture Capital.
In less than 5 years, the company has become one of the main players in the Belgian coding training market
The management expressed the need and willingness to address a new segment (employees) with new training courses,
We were assigned to support the definition of Cloud Computing training courses, to implement it and to challenge the feasibility of this strategic move.
Since more than 30 years, the company is mainly active in the bespoke for men, a high-end niche market
The Management expressed the need to attract non-customers of the bespoke industry, to rejuvenate some of its clientele, to diversify its activities,
The company also has a stock of quantity and quality but difficult to sell,
We were assigned to challenge the feasibility of this strategic move.
The company is active mainly in the construction sector in more than 20 countries and employing more than 15,000 people.
Even if, since few years, innovation is one of the strategic drivers of the company, the results of the internal innovation program are mitigated:
- positive impact to sustain cultural change
- no product or solution developed by the company commercially viable
- proposed products and solutions far from the core business
- ideas pipeline dries up
- …
Furthermore, the market is facing the arrival of new entrants proposing various types of solutions (IoT, digitalization, robotic, …) improving efficiency and challenging the way of working of the whole sector.
To face these various challenges, we were assigned to define a strategic plan and implement it in order to open the company to the external innovation and to position the company as a key actor within this growing eco-system.
The company is one of the main telecom operators in Belgium providing convergent solutions on consumer and business markets.
Even if, due to an aggressive commercial approach, the customers base is growing continuously, the revenues of the business unit are growing slower than expected and some indicators are deteriorating:
- high churn in customers (company and end-users)
- stagnation of (new) mobile usage
- low increase of average revenue per user
- …
Furthermore, the business unit is also facing a deterioration of the customer satisfaction and the NPS linked to a worsening of the customer experience and the launch of new services by some competitors.
To face these challenges, the company assigned us with the main objective to increase revenues through a revenue engineering transversal approach.